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SafeRadar: EU withdrawal button and audit logs for Shopify

SafeRadar by Radrly is a Shopify app that adds the EU withdrawal button and a withdrawal flow to a store, with confirmation emails, deadline tracking and audit logs for the 14-day right of withdrawal.

What SafeRadar does

  • Storefront withdrawal button and form through a theme app extension, not a custom theme fork.
  • Withdraw from purchase action in new Shopify customer accounts.
  • Confirmation emails treated as a durable medium, with editable templates.
  • Requests log with timestamps and an audit trail of status changes; storefront widget in all 24 official EU languages.
  • Focused on the legal withdrawal flow. It does not replace a returns app for logistics or labels.

Data handling, sub-processors and retention are described in the app's privacy policy and DPA. Trust overview.

At a glance
Platform
Shopify
For
Merchants selling to the EU and EEA
Requires
A Shopify store selling to consumers in the EU or EEA.
Publisher
Radrly Sp. z o.o.

FAQ

What is SafeRadar?

SafeRadar by Radrly is a Shopify app that adds the EU withdrawal button and a withdrawal flow to a store, with confirmation emails, deadline tracking and audit logs for the 14-day right of withdrawal.

Who makes SafeRadar?

SafeRadar is built by Radrly (Radrly Sp. z o.o., Poland), which builds Atlassian Forge apps for Jira Cloud and AI apps for e-commerce merchants.

How do I install SafeRadar?

Install it from the Shopify App Store.

How does SafeRadar handle data?

As described in the SafeRadar privacy policy, which lists what is collected, the sub-processors and retention periods.

Is SafeRadar a returns app?

No. SafeRadar focuses on the legal withdrawal flow under EU consumer law. It does not replace a returns app for logistics or labels.

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